Privacy policy
Privacy Policy
At The Kaleido, we value your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, store, and safeguard your
information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following information:
Personal Information
• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed securely through third-party payment
providers)
Non-Personal Information
• IP Address
• Browser Type and Device Information
• Website Usage Data
• Cookies and Similar Tracking Technologies
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our products, services, and website experience.
• Respond to inquiries and customer requests.
• Send promotional offers, newsletters, and marketing communications (only if
you opt-in).
• Prevent fraud and ensure website security.
3. Payment Security
The Kaleido does not store your complete payment card details. Payments are
processed through secure third-party payment gateways that comply with industry
security standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Remember user preferences.
• Improve website performance.
• Analyze website traffic and user behavior.
• Personalize your shopping experience.
You may choose to disable cookies through your browser settings; however, some
website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with:
• Shipping and logistics partners for fulfilment.
• Payment processing providers.
• Technology and website service providers.
• Government or legal authorities when required by applicable law.
6. Data Security
We implement reasonable technical, administrative, and security measures to protect
your personal information from unauthorised access, disclosure, alteration, or
destruction.
While we strive to protect your information, no method of internet transmission or
electronic storage is completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional communications, you may receive
updates about new launches, offers, and collections.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or
contacting us directly.
8. Your Rights
Subject to applicable laws, you may have the right to:
• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications.
• Request details regarding how your data is used.
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
The Kaleido reserves the right to update or modify this Privacy Policy at any time. Any
changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information,
please contact us:
The Kaleido
Email: info@thehouseofkaleido.com
Phone: +91-9311227203
Website: www.thehouseofkaleido.com
By using our website, you consent to the collection and use of information as outlined
in this Privacy Policy.