Terms of service

Terms of Service

Welcome to The Kaleido. By accessing or using our website, purchasing our products,
or interacting with our services, you agree to be bound by the following Terms of
Service. Please read them carefully before using our website.

Acceptance of Terms
By accessing or using this website, you confirm that you are at least 18 years of age or
are using the website under the supervision of a parent or legal guardian. Your use of
this website constitutes acceptance of these Terms of Service.

Products and Services
The Kaleido offers perfumes, fragrances, apparel, and related products through its
website.
We strive to ensure that all product descriptions, images, pricing, and availability
information are accurate. However, we reserve the right to correct any errors,
inaccuracies, or omissions at any time without prior notice.

Pricing and Payments
• All prices are listed in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• Payments must be completed through the approved payment methods available
on the website.
• Orders will only be processed after successful payment confirmation.

Order Acceptance and Cancellation
We reserve the right to refuse, cancel, or limit any order for reasons including but not
limited to:
• Product unavailability
• Pricing or product information errors
• Suspected fraudulent activity
• Violation of these Terms of Service
Customers may cancel orders only before dispatch. Once shipped, orders cannot be
cancelled.

Shipping and Delivery
Delivery timelines are estimates and may vary depending on location, courier services,
weather conditions, or other unforeseen circumstances.
The Kaleido shall not be held responsible for delays caused by third-party shipping
partners.
Returns and Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy
available on our website.
Please review the policy before making a purchase.

Intellectual Property
All content on this website, including but not limited to:
• Logos
• Brand names
• Product designs
• Images
• Graphics
• Videos
• Text and website content
is the exclusive property of The Kaleido and is protected by applicable intellectual
property laws.
No content may be copied, reproduced, modified, distributed, or used without prior
written permission.

User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload or distribute harmful software, malware, or viruses.
• Engage in fraudulent or misleading activities.
• Violate any applicable laws while using the website.

Limitation of Liability
To the fullest extent permitted by law, The Kaleido shall not be liable for any indirect,
incidental, special, consequential, or punitive damages arising from the use of our
website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the relevant
order.

Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we
collect, use, and protect your information.

Changes to Terms
The Kaleido reserves the right to update, modify, or replace these Terms of Service at
any time without prior notice.
Continued use of the website following any changes constitutes acceptance of the
revised Terms.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws
of India.
Any disputes arising from the use of this website shall be subject to the exclusive
jurisdiction of the courts in Delhi, India.

Contact Us
For any questions regarding these Terms of Service, please contact us:
The Kaleido
Email: info@thehouseofkaleido.com
Phone: +91-9311227203
Website: www.thehouseofkaleido.com